PRIVACY POLICY & TERMS OF USE

A-1 Dental

Locations:
253 Talmadge Road
Edison, NJ 08817
Phone: 732-650-9999
Fax: 732-650-9989

3010 Route 27 South
Kendall Park, NJ 08824
Phone: 732-844-9999

PRIVACY POLICY

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Our Legal Duty

We are required by applicable federal and state laws to maintain the privacy of your protected health information (PHI). We are also required to provide you with this notice of our legal duties, privacy practices, and your rights.

We must follow the privacy practices described in this notice while it is in effect. This notice takes effect January 1, 2008, and remains in effect until replaced.

We reserve the right to change our privacy practices and terms at any time, as permitted by law. Updated notices will apply to all PHI we maintain. Copies are available upon request.

Uses and Disclosures of Protected Health Information

We may use or disclose your PHI for:

Treatment – coordination of care with providers
Payment – billing and insurance processing
Healthcare Operations – internal business functions
Appointment reminders & communications
Business associates under confidentiality agreements
Marketing & health-related services (with opt-out option)
Legal, public health, law enforcement, and regulatory purposes

We will not disclose your information without authorization except as permitted by law.

Patient Rights

You have the right to:

Access and obtain copies of your records
Request corrections (amendments)
Request restrictions on disclosures
Request confidential communications
Receive an accounting of disclosures
File complaints without retaliation

TERMS & CONDITIONS (Terms of Service)
Effective Date: 01/01/2023

10DLC / SMS TEXT MESSAGING POLICY

By providing your mobile number, you consent to receive SMS/text messages from our office (A-1 Dental) for purposes including:

Appointment reminders
Treatment updates
Billing notifications
Office announcements
General Two-way Communication

Message Frequency

Message frequency may vary based on your interactions with our office.

Privacy Policy

Your Information will be handled in accordance with our Privacy Policy.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier.

Opt-In Consent

You may opt in to receive SMS messages by:

Providing your phone number during registration
Signing a consent form
Opting in through our website or forms

Opt-Out Instructions

You may opt out at any time by:

Replying STOP to any message
Calling either office: 732-650-9999 or 732-844-9999

After opting out, you will no longer receive SMS communications unless you re-enroll.

Help Instructions

Reply HELP for assistance or contact us at:

732-650-9999
732-844-9999

Data Sharing Disclosure

We do not sell, rent, or share your mobile information with third parties for marketing purposes.
Your information may only be shared with service providers (e.g., messaging platforms) strictly for operational purposes and in compliance with HIPAA and applicable laws.

Liability

We are not responsible for any charges, errors, or delays in SMS delivery caused by your carrier or third-party service providers. By opting in, you confirm that you are the owner or authorized user of the phone number provided and that you are at least 18 years old.

Use of Services

By using our services at A-1 Dental, website, or communications, you agree to comply with these Terms & Conditions.

Medical Disclaimer

Information provided via SMS, phone, or website is for general communication purposes only and does not replace professional medical advice, diagnosis, or treatment. Always contact the office for medical concerns.

Appointment Policy

Appointments must be confirmed and kept as scheduled
Missed or late cancellations may be subject to fees

Payments

You agree to be responsible for all charges related to services provided, including co-pays, deductibles, and non-covered services.

Communication Consent

By providing your contact information, you consent to receive communications via:

Phone calls
Emails
SMS/text messaging (as outlined above)

Privacy

All communications are handled in accordance with our Privacy Policy and HIPAA regulations.

Limitation of Liability

We are not responsible for:

Delays or failures in message delivery
Carrier-related issues
Unauthorized access beyond our reasonable control

Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Updates will be posted on our website and become effective immediately.

Questions and Complaints

If you have questions or concerns, or believe your privacy rights have been violated, please contact:

A-1 Dental
Dr. Bhavi Bhagia
253 Talmadge Road
Edison, NJ 08817
Phone: 732-650-9999